Privacy policy
Last updated: 2026
Template notice: This document was generated from the operator's details and covers the disclosures a small EU online shop usually needs. It is not legal advice and has not been reviewed by a lawyer. Have it checked before relying on it.
Data controller
„Робуста Кофи“ ЕООД (демонстрационна фирма) (reg. DEMO-000000000), ул. „Зърнена“ 8, 1000 София
Contact: [email protected]
What we collect
- Order data: your name, phone number, email address, delivery address, the items ordered and any note you add.
- Contact form data: your name, email address, phone number and message.
- Technical data needed to serve the site, such as your IP address in server logs.
Why we process it
- To accept, confirm and deliver your order — performance of a contract.
- To meet accounting and consumer-protection obligations — legal obligation.
How long we keep it
Order data is kept for as long as accounting law requires. Contact messages are kept while the enquiry is open and then deleted. Usage data is kept in aggregate.
Who else sees it
Only the parties needed to fulfil your order — for example a courier — and our hosting and email providers acting on our instructions. We do not sell personal data.
Your rights
Use the contact details above, or the form on the data-rights page. We answer within one month.
- Access: ask what data we hold about you.
- Rectification: have inaccurate data corrected.
- Erasure: have your data deleted where no legal obligation requires us to keep it.
- Restriction: ask us to pause processing while a matter is resolved.
- Portability: receive your data in a machine-readable form.
- Objection: object to processing based on legitimate interests.
- Withdrawal: take back consent at any time, without affecting what was lawful before.